Copy of Return Policy

Because we personally employ our product designs, we want you to enjoy them as much as we do. To avoid returns you may ask us questions directly and review product details before making your purchase.  

Returns 

Our policy lasts 21 days. If 21 days have gone by since your delivery, unfortunately we can’t offer you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment

Guidelines & Policies

  1. Before making a return, please contact us at info@workphlo.shop
  2. The cost of shipping any items returned to workphlo will be paid by the customer.
  3. We do not offer refunds on custom orders, which include custom acrylic sizes, or non-regular stock items.
  4. For orders that had Free Shipping, the cost of goods returned will be refunded, less our cost to ship the original order. For orders that did not qualify for free shipping, any shipping fees paid will not be refunded.


    Shipping

    To return your product, you should mail it to our closest location. 

     
    Canada
    PO BOX 99900 WZ 546 781
    DUSTIN DOLBY
    GUELPH ON N1H 0A7

    US
    2045 Niagara Falls Blvd Ste 4 
    Niagara Falls, NY 14304-1675

    
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